Cyber Essentials certification for 2026/27
🔐 Another year certified. Another year keeping our customers’ data and our business protected We’re pleased to share that we have successfully renewed the Cyber
Hydro Descaling
InSewer Surveys
- 16a Revenge Road, Lordswood Chatham, Kent ME5 8UD
WELCOME TO HYDRO DESCALING / INSEWER SURVEYS
Looking for reliable sewer inspection, cleaning or repair for your next project?
A family run drainage business with over 45 years of experience in sewer inspection, repair + maintenance services throughout Kent & the South East
Our Services
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Very accommodating in providing a date around my shift work and not delayed for weeks for works to be carried out. Harry (our surveyor) was extremely friendly and professional. He answered any questions I had and informed me of the process. Excellent communication on all levels from everyone that I spoke with. Couldn’t have asked for a more professional and quick service. Thankyou so much to Harry and Ty. Would definitely recommend this company for CCTV drainage Surveys.
Stephen Matthews
April 2, 2026We had a drainage CCTV survey carried out ready for an extension build. The guys who came to do this were very polite and explained exactly what they would be doing. Would highly recommend Thank you for your help.
Amy O'Hara
February 11, 2025We recently used Insewer Surveys for a CCTV survey of the drains and were really impressed with the service. The booking process was straight forward. The engineers arrived on time, explained everything clearly and answered any questions we had. They carried out a full CCTV inspection of the drains. The report was detailed, with video footage and was easy-to-understand. There was no pressure to commit to additional work, which I appreciated. Overall, they were professional, transparent, and efficient. I would definitely recommend them.
Kit Shah
April 5, 2026 -
Fast response with very friendly, efficient staff who attended. The quality of the information was really good and most helpful. Thank you Liam and team.
Michael Innes
May 24, 2025I'm thrilled to share my fantastic experience with the team at Hydro Descaling. From the moment we first interacted with them, it was clear that customer satisfaction is their top priority. Their service is prompt and professional, and they went above and beyond to ensure all needs were met.
Jason Lydford
April 30, 2023Efficient service
Dale Saunders
October 30, 2024 -
Contacted for a property I manage. Came out as soon as the tenant was available. Gave her all the information to the issue, tenant phoned in once Ian had left to relay how friendly and helpful he was throughout the process. Highly recommend
Charlotte White
June 18, 2025GREAT COMPANY!! QUICK PROFESSIONAL WILL DEFINITELY USE AGAIN AND WILL HIGHLY RECOMMEND THEM !!! GREAT SERVICE AND GREAT PRICE !
Paul Durkan
March 30, 2025Insewer did a great job at our property, friendly, polite and very professional staff.
Luis G Barbero Liñán
April 30, 2024
Client Feedback
InSewer Surveys have been providing surveys for me for over 20 years for a very good reason; they produce exactly what we need to enable us to provide a quality service. Going elsewhere has proven to be a false economy and we value good service.
Abstruct Consulting have been using InSewer Surveys services for many years. The quality of the work undertaken by InSewer Surveys is always excellent. Their investigation skills and experience are second to none, they always provide clear, well referenced reports; supported with good quality videos, plans and recommendations. Abstruct Consulting looking forward to continuing our working relationship with InSewer Surveys for many more years to come
In a market where there are many providers, InSewer is our preferred choice. We can rely on them and they level of detail provided within their surveys is excellent.
We have worked with InSewer Surveys for several years and are our first choice for drainage CCTV surveys. They are reliable, professional and deliver survey reports to an excellent standard every time.
Here at TDS Southern Ltd, we have been using the CCTV Survey and Jetting services of InSewer Surveys for many years now and are always impressed with their efficiency and professionalism. Getting these types of surveys carried out accurately, is critical in providing our clients with the ability to understand the remedial works required, to ensure these underground systems, are built to the required design and specification. The quality of the information and Report generated by InSewer Surveys and their customer service experience is always First Class
Maltby Surveys are specialists in Geospatial Surveying - To complement our services, we have been using In-Sewer for over 10 years – they are very reliable, professional and have consistently delivered on time – we look forward to our continued working relationship for many more years to come.
We are a Civil Engineering Consultancy who have used your services on many occasions in the past. On numerous projects we have engaged ‘InSewer Surveys’ to undertake a CCTV survey in order to determine the condition together with an electronic trace to accurately determine the positions of drainage routes. We have found the information provided by ‘InSewer Surveys’ to be clear and precise which has enabled us to deliver complete detailed designs for our clients. We have used InSewer Surveys for many years and will continue to do so in the future.
From my perspective; “Finding a good product or service often requires some trial and error, and in the early years of my own business I tried a few different survey companies, with mixed results, I began using InSewer Surveys. As a water authority approved surveyor, I can be confident that the level of detail supplied will meet both with my own requirements and the satisfaction of the water authority, should any applications be required during the building regulations stage, in conjunction with home extension projects. I have always found InSewer Surveys to be prompt in communicating dates and times for survey arrangements, arriving on time and are thorough and friendly
InSewer Surveys has been our Term Contractor for many years providing a detailed site investigation & CCTV service to enable us to review and progress our Build-over applications. The CCTV survey reports are clear and concise and always turned-around efficiently to ensure we can progress our applications and meet tight deadlines. InSewer Surveys staff have always been friendly and approachable and have provided a professional service at all times.
I have worked with InSewer Surveys for many years and they have always provided a fantastic service. Their drainage surveys are incredibly thorough and their survey reports, which are provided very promptly, are always very detailed and clear. InSewer Surveys offer an unrivalled service and are highly recommendable
InSewer Surveys provide an excellent service, going above and beyond to help out. The quality of information provided is always highly detailed and accurate.
I first came across InSewer in 1998 and have been receiving their surveys or commissioning them directly ever since. In these 25 years, they have never let me down. On many projects, their work ethic, insight and experience has saved clients money and time, e.g. by finding unrecorded outfalls that removed the need for a pumping station. The often seen ‘Unable To Survey’ on reports by other firms seems to be regarded as a challenge to overcome, instead of an excuse for an early finish. Their work with MK Surveys on utility tracing is also extremely helpful for due diligence. InSewer are my go-to team for drainage surveys and investigations and cannot recommend them highly enough.
We have utilised Hydro Descaling / InSewer Surveys for over 20 years and have found them to be the most professional and reliable team we have worked with. Liam has always put service first and will always go beyond to accommodate most situations. The reporting facility makes a huge impact and demonstrates the attention required to maintain confidence in their operations. For these reasons we will always endorse and use In Sewer for all of our CCTV, Jetting and Pipe Repair needs.
Accreditations
A little piece of Hydro history… 💙💛
A little piece of Hydro history… 💙💛 While having a clear out, we came across some of our original folders and brochures from the
Do you require Reliable Waste Management for Your Business?
Do you require Reliable Waste Management for Your Business? Ensure your drainage systems stay clear and compliant with our scheduled vacuum tanker services tailored