Private drainage buildovers causing headaches?
Private drainage buildovers causing headaches? Often clients have buildovers done, only to be told they don’t meet Southern Water’s standards. That’s where
Hydro Descaling
InSewer Surveys
- 16a Revenge Road, Lordswood Chatham, Kent ME5 8UD
WELCOME TO HYDRO DESCALING / INSEWER SURVEYS
Looking for reliable sewer inspection, cleaning or repair for your next project?
A family run drainage business with over 45 years of experience in sewer inspection, repair + maintenance services throughout Kent & the South East
Our Services
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Outstanding company, very polite, very informative and knowledgeable. Would highly recommend.
Helen Freebody
April 9, 2025Hydro Descaling Team carried out CCTV survey on our property. Guys came on time, were very nice, happy to answer any questions, did the job and we got the report fairly quickly, so I would recommend.
Anna Danielewicz-Ashcroft
April 14, 2026I've used Hydro Descaling to empty my Septic Tank and on a couple of occasions to clear my clocked drain. They are always really efficient, friendly, knowledgeable and thorough and get to the bottom of the problem causing the blockage (in ...
Martin Deller
July 7, 2024 -
My work has used Hydro for over a decade and have benefited from their excellent service delivery, from booking services, undertaking of the work on site to billing and invoicing. The staff are so friendly and helpful they are our go to supplier for anything drain related. Cannot recommend them enough.
Becky Guntrip
November 10, 2025Had a fantastic experience with Insewer; very prompt to arrange the drainage survey, and also to prepare and share the report. The engineer also took the trouble to talk me through his findings onsite via video call, as I wasn’t able to be there for the actual appointment. Great value too. Would 100% recommend.
Rob Gaskell
August 22, 2025Extremely professional company. Delivered the services required in a prompt manner. Easy to communicate with and the workman on the day was very polite and respectful.
Hannah Leferink
March 20, 2026 -
After using Hydro for the last ten years at our commercial premises in Maidstone, I feel that I should give them an honest review, I deal with many trades needed on a large scale building and I have found that Hydro have been one of the most reliable local trades that we use, from the initial call through to the engineers that attend site, who, from my experience have gone the extra mile to solve any unforeseen problems .
N B
April 30, 2024I'm thrilled to share my fantastic experience with the team at Hydro Descaling. From the moment we first interacted with them, it was clear that customer satisfaction is their top priority. Their service is prompt and professional, and they went above and beyond to ensure all needs were met.
Jason Lydford
April 30, 2023A very quick and professional service.
Jo Collinson
July 1, 2025
Client Feedback
InSewer Surveys have been providing surveys for me for over 20 years for a very good reason; they produce exactly what we need to enable us to provide a quality service. Going elsewhere has proven to be a false economy and we value good service.
Abstruct Consulting have been using InSewer Surveys services for many years. The quality of the work undertaken by InSewer Surveys is always excellent. Their investigation skills and experience are second to none, they always provide clear, well referenced reports; supported with good quality videos, plans and recommendations. Abstruct Consulting looking forward to continuing our working relationship with InSewer Surveys for many more years to come
In a market where there are many providers, InSewer is our preferred choice. We can rely on them and they level of detail provided within their surveys is excellent.
We have worked with InSewer Surveys for several years and are our first choice for drainage CCTV surveys. They are reliable, professional and deliver survey reports to an excellent standard every time.
Here at TDS Southern Ltd, we have been using the CCTV Survey and Jetting services of InSewer Surveys for many years now and are always impressed with their efficiency and professionalism. Getting these types of surveys carried out accurately, is critical in providing our clients with the ability to understand the remedial works required, to ensure these underground systems, are built to the required design and specification. The quality of the information and Report generated by InSewer Surveys and their customer service experience is always First Class
Maltby Surveys are specialists in Geospatial Surveying - To complement our services, we have been using In-Sewer for over 10 years – they are very reliable, professional and have consistently delivered on time – we look forward to our continued working relationship for many more years to come.
We are a Civil Engineering Consultancy who have used your services on many occasions in the past. On numerous projects we have engaged ‘InSewer Surveys’ to undertake a CCTV survey in order to determine the condition together with an electronic trace to accurately determine the positions of drainage routes. We have found the information provided by ‘InSewer Surveys’ to be clear and precise which has enabled us to deliver complete detailed designs for our clients. We have used InSewer Surveys for many years and will continue to do so in the future.
From my perspective; “Finding a good product or service often requires some trial and error, and in the early years of my own business I tried a few different survey companies, with mixed results, I began using InSewer Surveys. As a water authority approved surveyor, I can be confident that the level of detail supplied will meet both with my own requirements and the satisfaction of the water authority, should any applications be required during the building regulations stage, in conjunction with home extension projects. I have always found InSewer Surveys to be prompt in communicating dates and times for survey arrangements, arriving on time and are thorough and friendly
InSewer Surveys has been our Term Contractor for many years providing a detailed site investigation & CCTV service to enable us to review and progress our Build-over applications. The CCTV survey reports are clear and concise and always turned-around efficiently to ensure we can progress our applications and meet tight deadlines. InSewer Surveys staff have always been friendly and approachable and have provided a professional service at all times.
I have worked with InSewer Surveys for many years and they have always provided a fantastic service. Their drainage surveys are incredibly thorough and their survey reports, which are provided very promptly, are always very detailed and clear. InSewer Surveys offer an unrivalled service and are highly recommendable
InSewer Surveys provide an excellent service, going above and beyond to help out. The quality of information provided is always highly detailed and accurate.
I first came across InSewer in 1998 and have been receiving their surveys or commissioning them directly ever since. In these 25 years, they have never let me down. On many projects, their work ethic, insight and experience has saved clients money and time, e.g. by finding unrecorded outfalls that removed the need for a pumping station. The often seen ‘Unable To Survey’ on reports by other firms seems to be regarded as a challenge to overcome, instead of an excuse for an early finish. Their work with MK Surveys on utility tracing is also extremely helpful for due diligence. InSewer are my go-to team for drainage surveys and investigations and cannot recommend them highly enough.
We have utilised Hydro Descaling / InSewer Surveys for over 20 years and have found them to be the most professional and reliable team we have worked with. Liam has always put service first and will always go beyond to accommodate most situations. The reporting facility makes a huge impact and demonstrates the attention required to maintain confidence in their operations. For these reasons we will always endorse and use In Sewer for all of our CCTV, Jetting and Pipe Repair needs.
Accreditations
Dealing with liquid waste? We’ve got you covered
Dealing with liquid waste? We’ve got you covered As a family run drainage business, we know the value of doing things properly first
Does your site need surveying, cleaning, or specialist drainage support?
Does your site need surveying, cleaning, or specialist drainage support? Our team was recently called in to clean and desilt a recently constructed drainage