Private drainage buildovers causing headaches?
Private drainage buildovers causing headaches? Often clients have buildovers done, only to be told they don’t meet Southern Water’s standards. That’s where
Hydro Descaling
InSewer Surveys
- 16a Revenge Road, Lordswood Chatham, Kent ME5 8UD
WELCOME TO HYDRO DESCALING / INSEWER SURVEYS
Looking for reliable sewer inspection, cleaning or repair for your next project?
A family run drainage business with over 45 years of experience in sewer inspection, repair + maintenance services throughout Kent & the South East
Our Services
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Outstanding service as always. I have used Hydro Descaling for 30 + years and the latest call out for a blocked drain was dealt with on the next working day. Booking the appointment was dealt with very efficiently. Ian arrived at my property on time , identified the problem and then proceeded to clear the drainage channel with the site left clean and tidy. An excellent job.
Alan Stewart
November 30, 2024Quick turnaround, outstanding service. Would recommend.
Michael Liggitt
July 4, 2025Highly recommended, communication and proposed arrival time was fantastic. Micky and Ash an absolute pleasure to meet.
George Swain
April 2, 2025 -
Very professional team that arrived on site to do the surveys. Explain everything really well or tidy and I left the site fully secured. I know around great experience.
Mark Bishop
October 30, 2024I recently used InSewer for a drainage survey, and I couldn’t be happier with their service. Nicky and Ashley, who attended the property, were exceptionally thorough, professional, and knowledgeable. They were punctual, kept me updated throughout the process, and ensured the worksite was left clean and tidy afterward. Their expertise and dedication went above and beyond my expectations. Liam maintained excellent communication throughout, and I received the detailed report in record time after the survey was completed. I highly recommend InSewer to anyone or any business needing specialist drainage services. Thank you, team InSewer
Gurpreet Bassi
May 16, 2025I required a survey of my drains. The chaps turned up as scheduled, got on with the job quickly and efficiently and made sure to explain to me everything they were doing. Great job.
Tony Roberts
July 30, 2024 -
Brilliant from start to finish. We called Hydro late on a Thursday afternoon explaining our situation (a very blocked drain) after the call we received an email confirming everything and they would be out with us tomorrow morning. The next day, Ian called us half hour before advising he was on his way and would be with us about 8am. Ian arrived as he said, showed him our issue and within the hour Ian had sorted everything, we couldn’t have asked for more. Fantastic service, highly recommend and would 100% use again. Thank you to all the team
Sue
April 10, 2026A very quick and professional service.
Jo Collinson
June 30, 2025You can always rely on Hydro to get the job done. As the manager of 2 x highly populated office buildings we obviously have issues that require Hydro's expertise in resolving. ...
Sara Marsh
May 15, 2024
Client Feedback
InSewer Surveys have been providing surveys for me for over 20 years for a very good reason; they produce exactly what we need to enable us to provide a quality service. Going elsewhere has proven to be a false economy and we value good service.
Abstruct Consulting have been using InSewer Surveys services for many years. The quality of the work undertaken by InSewer Surveys is always excellent. Their investigation skills and experience are second to none, they always provide clear, well referenced reports; supported with good quality videos, plans and recommendations. Abstruct Consulting looking forward to continuing our working relationship with InSewer Surveys for many more years to come
In a market where there are many providers, InSewer is our preferred choice. We can rely on them and they level of detail provided within their surveys is excellent.
We have worked with InSewer Surveys for several years and are our first choice for drainage CCTV surveys. They are reliable, professional and deliver survey reports to an excellent standard every time.
Here at TDS Southern Ltd, we have been using the CCTV Survey and Jetting services of InSewer Surveys for many years now and are always impressed with their efficiency and professionalism. Getting these types of surveys carried out accurately, is critical in providing our clients with the ability to understand the remedial works required, to ensure these underground systems, are built to the required design and specification. The quality of the information and Report generated by InSewer Surveys and their customer service experience is always First Class
Maltby Surveys are specialists in Geospatial Surveying - To complement our services, we have been using In-Sewer for over 10 years – they are very reliable, professional and have consistently delivered on time – we look forward to our continued working relationship for many more years to come.
We are a Civil Engineering Consultancy who have used your services on many occasions in the past. On numerous projects we have engaged ‘InSewer Surveys’ to undertake a CCTV survey in order to determine the condition together with an electronic trace to accurately determine the positions of drainage routes. We have found the information provided by ‘InSewer Surveys’ to be clear and precise which has enabled us to deliver complete detailed designs for our clients. We have used InSewer Surveys for many years and will continue to do so in the future.
From my perspective; “Finding a good product or service often requires some trial and error, and in the early years of my own business I tried a few different survey companies, with mixed results, I began using InSewer Surveys. As a water authority approved surveyor, I can be confident that the level of detail supplied will meet both with my own requirements and the satisfaction of the water authority, should any applications be required during the building regulations stage, in conjunction with home extension projects. I have always found InSewer Surveys to be prompt in communicating dates and times for survey arrangements, arriving on time and are thorough and friendly
InSewer Surveys has been our Term Contractor for many years providing a detailed site investigation & CCTV service to enable us to review and progress our Build-over applications. The CCTV survey reports are clear and concise and always turned-around efficiently to ensure we can progress our applications and meet tight deadlines. InSewer Surveys staff have always been friendly and approachable and have provided a professional service at all times.
I have worked with InSewer Surveys for many years and they have always provided a fantastic service. Their drainage surveys are incredibly thorough and their survey reports, which are provided very promptly, are always very detailed and clear. InSewer Surveys offer an unrivalled service and are highly recommendable
InSewer Surveys provide an excellent service, going above and beyond to help out. The quality of information provided is always highly detailed and accurate.
I first came across InSewer in 1998 and have been receiving their surveys or commissioning them directly ever since. In these 25 years, they have never let me down. On many projects, their work ethic, insight and experience has saved clients money and time, e.g. by finding unrecorded outfalls that removed the need for a pumping station. The often seen ‘Unable To Survey’ on reports by other firms seems to be regarded as a challenge to overcome, instead of an excuse for an early finish. Their work with MK Surveys on utility tracing is also extremely helpful for due diligence. InSewer are my go-to team for drainage surveys and investigations and cannot recommend them highly enough.
We have utilised Hydro Descaling / InSewer Surveys for over 20 years and have found them to be the most professional and reliable team we have worked with. Liam has always put service first and will always go beyond to accommodate most situations. The reporting facility makes a huge impact and demonstrates the attention required to maintain confidence in their operations. For these reasons we will always endorse and use In Sewer for all of our CCTV, Jetting and Pipe Repair needs.
Accreditations
Dealing with liquid waste? We’ve got you covered
Dealing with liquid waste? We’ve got you covered As a family run drainage business, we know the value of doing things properly first
Does your site need surveying, cleaning, or specialist drainage support?
Does your site need surveying, cleaning, or specialist drainage support? Our team was recently called in to clean and desilt a recently constructed drainage