Private drainage buildovers causing headaches?
Private drainage buildovers causing headaches? Often clients have buildovers done, only to be told they don’t meet Southern Water’s standards. That’s where
Hydro Descaling
InSewer Surveys
- 16a Revenge Road, Lordswood Chatham, Kent ME5 8UD
WELCOME TO HYDRO DESCALING / INSEWER SURVEYS
Looking for reliable sewer inspection, cleaning or repair for your next project?
A family run drainage business with over 45 years of experience in sewer inspection, repair + maintenance services throughout Kent & the South East
Our Services
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Would highly receommend. Hydro Descaling replied to my request for a survey within a day and attended our home the following weekend. The report arrived a few days later. Very professional service. Thank you.
Natalie Baverstock
March 19, 2025excellent service received. the men who carried out the survey were very friendly and efficient overall wouldn't hesitate to recommend
Sue Jones
November 30, 2024Very satisfied with service quick turn around for survey and report. Operatives went beyond their scope to find location of inspection chamber. Would highly recommend using them again
Philip Blanch
January 30, 2025 -
Contacted for a property I manage. Came out as soon as the tenant was available. Gave her all the information to the issue, tenant phoned in once Ian had left to relay how friendly and helpful he was throughout the process. Highly recommend
Charlotte White
June 18, 2025We recently used Insewer Surveys for a CCTV survey of the drains and were really impressed with the service. The booking process was straight forward. The engineers arrived on time, explained everything clearly and answered any questions we had. They carried out a full CCTV inspection of the drains. The report was detailed, with video footage and was easy-to-understand. There was no pressure to commit to additional work, which I appreciated. Overall, they were professional, transparent, and efficient. I would definitely recommend them.
Kit Shah
April 5, 2026The staff were efficient, polite and got on with the job well.
Phil and Wendy Martin
February 8, 2026 -
Excellent professional service given. Would highly recommend. Many thanks!
Jackie D
July 19, 2025We have had 2 cctv surveys carried out for our new build. One prior to starting the build and one on completion. On both occasions the company were very professional, prompt and communicated well at each stage. The reports were promptly completed and any questions and queries quickly responded to. No hesitation in recommending this company.
Sally Krumtally
May 18, 2025InSewer recently carried out a drains survey for us to ascertain exactly where the mains sewer was supposed to be located in our rear garden before we went ahead with plans to build a new extention as we did not want to get involved with building over the mains sewer. Southern Water were not able to help us as they said unfortunately the maps they hold are not always very accurate but Insewer have provided a very detailed report as to where all drains lay within our boundary and roads running alongside our property. Ty was extremely helpful over the phone before the actual survey took place and the guys that attended site were extremely helpful in explaining eveything to me in detail. We now feel confident to move forward with our plans and would not hesitate to recomend these guys.
Julie Pidgley
April 30, 2024
Client Feedback
InSewer Surveys have been providing surveys for me for over 20 years for a very good reason; they produce exactly what we need to enable us to provide a quality service. Going elsewhere has proven to be a false economy and we value good service.
Abstruct Consulting have been using InSewer Surveys services for many years. The quality of the work undertaken by InSewer Surveys is always excellent. Their investigation skills and experience are second to none, they always provide clear, well referenced reports; supported with good quality videos, plans and recommendations. Abstruct Consulting looking forward to continuing our working relationship with InSewer Surveys for many more years to come
In a market where there are many providers, InSewer is our preferred choice. We can rely on them and they level of detail provided within their surveys is excellent.
We have worked with InSewer Surveys for several years and are our first choice for drainage CCTV surveys. They are reliable, professional and deliver survey reports to an excellent standard every time.
Here at TDS Southern Ltd, we have been using the CCTV Survey and Jetting services of InSewer Surveys for many years now and are always impressed with their efficiency and professionalism. Getting these types of surveys carried out accurately, is critical in providing our clients with the ability to understand the remedial works required, to ensure these underground systems, are built to the required design and specification. The quality of the information and Report generated by InSewer Surveys and their customer service experience is always First Class
Maltby Surveys are specialists in Geospatial Surveying - To complement our services, we have been using In-Sewer for over 10 years – they are very reliable, professional and have consistently delivered on time – we look forward to our continued working relationship for many more years to come.
We are a Civil Engineering Consultancy who have used your services on many occasions in the past. On numerous projects we have engaged ‘InSewer Surveys’ to undertake a CCTV survey in order to determine the condition together with an electronic trace to accurately determine the positions of drainage routes. We have found the information provided by ‘InSewer Surveys’ to be clear and precise which has enabled us to deliver complete detailed designs for our clients. We have used InSewer Surveys for many years and will continue to do so in the future.
From my perspective; “Finding a good product or service often requires some trial and error, and in the early years of my own business I tried a few different survey companies, with mixed results, I began using InSewer Surveys. As a water authority approved surveyor, I can be confident that the level of detail supplied will meet both with my own requirements and the satisfaction of the water authority, should any applications be required during the building regulations stage, in conjunction with home extension projects. I have always found InSewer Surveys to be prompt in communicating dates and times for survey arrangements, arriving on time and are thorough and friendly
InSewer Surveys has been our Term Contractor for many years providing a detailed site investigation & CCTV service to enable us to review and progress our Build-over applications. The CCTV survey reports are clear and concise and always turned-around efficiently to ensure we can progress our applications and meet tight deadlines. InSewer Surveys staff have always been friendly and approachable and have provided a professional service at all times.
I have worked with InSewer Surveys for many years and they have always provided a fantastic service. Their drainage surveys are incredibly thorough and their survey reports, which are provided very promptly, are always very detailed and clear. InSewer Surveys offer an unrivalled service and are highly recommendable
InSewer Surveys provide an excellent service, going above and beyond to help out. The quality of information provided is always highly detailed and accurate.
I first came across InSewer in 1998 and have been receiving their surveys or commissioning them directly ever since. In these 25 years, they have never let me down. On many projects, their work ethic, insight and experience has saved clients money and time, e.g. by finding unrecorded outfalls that removed the need for a pumping station. The often seen ‘Unable To Survey’ on reports by other firms seems to be regarded as a challenge to overcome, instead of an excuse for an early finish. Their work with MK Surveys on utility tracing is also extremely helpful for due diligence. InSewer are my go-to team for drainage surveys and investigations and cannot recommend them highly enough.
We have utilised Hydro Descaling / InSewer Surveys for over 20 years and have found them to be the most professional and reliable team we have worked with. Liam has always put service first and will always go beyond to accommodate most situations. The reporting facility makes a huge impact and demonstrates the attention required to maintain confidence in their operations. For these reasons we will always endorse and use In Sewer for all of our CCTV, Jetting and Pipe Repair needs.
Accreditations
Dealing with liquid waste? We’ve got you covered
Dealing with liquid waste? We’ve got you covered As a family run drainage business, we know the value of doing things properly first
Does your site need surveying, cleaning, or specialist drainage support?
Does your site need surveying, cleaning, or specialist drainage support? Our team was recently called in to clean and desilt a recently constructed drainage